by Mark Northall | May 1, 2014 | Business, Networking, Personal
When I left the corporate world in 2010 I was probably ill prepared to dash into the uncertain world of self-employment – indeed I often wonder if I would have made the same decision had I been blessed with the benefit of hindsight! As someone much wiser than me once...
by Mark Northall | Mar 24, 2014 | Business, Networking, Social Media
As SMEs we have a challenge out there in the wide world of business – how to be seen and how to appear bigger that we are. Well if you are reading this blog chances are you have found one of the ways you can appear larger to your prospective clients via an...
by Mark Northall | Nov 11, 2013 | Business, Networking
It amazes me that as a nation in Britain we fail to ask the very people who can best vouch for us – our satisfied customers – if they can refer us to anyone they know ! You may have a feeling that your clients are happy with your service but having that in...
by Mark Northall | Apr 19, 2013 | Business, Personal
I’ve had a couple of instances this week where I’ve received particularly good customer service and a couple where the establishment have been left wanting. The crazy thing is that there genuinely seems no pattern as to where you get this awesome service and where you...
by Mark Northall | Mar 22, 2013 | Networking
Ive got a bee in my bonnet and thought I would share it with you. This week in particular I have found to be a little frustrating is the plain lack of manners that seems prevalent in the local business community. The common courtesy that I feel should be extended to...
